Login Issue
# supports
Shaheer
07/19/2025, 5:44 PMI am unable to login with gmail (creativvurks@gmail.com). The verification of Gmail and signup went like usual and it took me to : https://dashboard.vapi.ai/ for login again
https://cdn.discordapp.com/attachments/1396185825644908544/1396185827054452767/Screenshot_2025-07-19_224307.png?ex=689ec921&is=689d77a1&hm=4ddbf3e9fc5d86239a3192c87099216f330a83e9cec46990a9b9422a06aaab88&
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Chiranjeet Mishra
07/19/2025, 6:13 PMHey Shaheer,
I sincerely apologize for the delay in our responses this week. We experimented with some process adjustments that didn’t work as intended, and unfortunately, this caused some disruptions. That’s entirely my responsibility.
Just a quick note—our team is unavailable on weekends. However, if something urgent or critical comes up, feel free to reach out to me directly, and I’ll assist you.
The support issues will be resolved in the coming weeks, and starting Monday, you can expect more consistent and improved support. Thank you so much for your patience and for continuing to stick with us!
Chiranjeet Mishra
07/21/2025, 6:46 AMHi Shaheer,
If you're facing issues logging in with your Gmail account, please try the following steps:
1. Clear your browser cache and cookies, then attempt to log in again.
2. Ensure that any pop-up blocker or browser extension is not hindering the login process.
3. Try using a different browser or an incognito/private browsing mode.
If the problem persists, you can log the issue in detail for further assistance. Include your browser details, any error messages, and your account email in your report as outlined in the [issue reporting guide](https://docs.vapi.ai/issue-reporting). This information will help in diagnosing the issue and providing a solution.