Stuck at Verifying Your Identity..
# supportt
trendi
07/19/2025, 7:44 PMHello i am Verifying Your Identity.. no matter how many times i try it still doesnt work.
Can you please help me.
@Kings_big💫
trendi
07/19/2025, 7:45 PMmy email is endritdeliu456@gmail.com
trendi
07/19/2025, 7:48 PM@Shubham Bajaj
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puma687
07/19/2025, 10:25 PMI am experiencing the same issue. I am stuck in a loop of trying to login and verify with the identifaction never passes authentication and spins while thinking.
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Chiranjeet Mishra
07/20/2025, 11:41 PMWe have made some adjustments to your account verification and would like you to try logging in again. If you encounter any issues please let us know.
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puma687
07/21/2025, 4:09 PMIssue still exsits: Cleared cache on Safari, tried to authenticate again using the text message option, but still unable to log in.
https://cdn.discordapp.com/attachments/1396216136944713748/1396886901130264697/iScreen_Shoter_-_Safari_-_250721120649.jpg?ex=687fb7ce&is=687e664e&hm=70c96a2e69beeeb39c05043c03c4811a7fe29d3e22f336c3415eafc877c4cafa&
https://cdn.discordapp.com/attachments/1396216136944713748/1396886901369344021/iScreen_Shoter_-_Safari_-_250721113532.jpg?ex=687fb7ce&is=687e664e&hm=083aa40525d8b0d5cafef1507c99313b614b310b16773a00e7acee90435d032b&
https://cdn.discordapp.com/attachments/1396216136944713748/1396886901620867246/iScreen_Shoter_-_Safari_-_250721113517.jpg?ex=687fb7ce&is=687e664e&hm=08421ec2a34e317e8ad900e0342f17d64c338e223957a96af55a626717523eb2&
puma687
07/21/2025, 4:36 PMAs a follow up I tried Google Chrome (In Cognito Window), the same issue happens in that browser.
puma687
07/21/2025, 5:06 PMUpdate, using the Google Sign in from Google Chrome Works. The manual email sign is does not work.
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Chiranjeet Mishra
07/23/2025, 10:13 AMInteresting. Our team will have to look into this more for internal review purposes but in the meantime I'm glad you're able to access your account. Please let us know if you would like additional support
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