(Product Improvment) - Adding a ring tone between ...
# support
p
Companies really react well to squads because it mimic how traditional communications happens right now with different departments etc. However, when transfering from one assistant to another there is not latency or ring tone which give a weird experience. It would be cool if we could add a mp3 file to the squad member that will execute before the transfer is done
c
Hey! To help track down this issue, could you share: \- The call ID \- When exactly this happened (the timestamp) \- What response you expected to get \- What response you actually got instead This would really help us figure out what went wrong!
p
It's a product improvment, not a bug
k
To improve the experience when transferring between assistants in Vapi Squads, you can play a short MP3 (like a ring tone) just before the transfer by embedding it in the assistantDestinations.message field..
p
🤯 Didn't know i could do that, this is amazing just tested it it works well!
k
Glad it fixed
p
in the squad, how does an assistant gets what was said by previous assistants when transfered?
the conversation history
@Kings_big💫
k
In the Squad, conversation history is automatically passed to the next assistant during a transfer, so they receive full context without needing manual setup..
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