Vapi is retrieving incorrect information from GHL ...
# support
g
We are trying to have vapi check availability on our GHL calendar. It is succefull on every day and can confidently check real availbility on the calendar... apart from Wednesdays. Every wednesday, no matter the date and it says "sorry we have no availibility on wednesday". On GHL, wednesday is fully clear and the backend availabilty is the exact same as the other days. Any help?
c
Hi George, It seems like there may be an issue with the way Wednesdays are being processed in your GoHighLevel calendar integration with Vapi. Here are a few steps to troubleshoot and possibly resolve this issue: 1. **Check Time Zone Settings**: Make sure that the time zone settings in both your GoHighLevel calendar and Vapi configuration are consistent. This can sometimes cause discrepancies in available slots. 2. **Review Calendar ID**: Verify that the correct calendarId is being used in the
GoHighLevel Check Availability Tool
. This tool needs the right calendar ID to function correctly, which you can find in GoHighLevel under Settings > Calendars. 3. **Update Vapi Integration**: Ensure that your Vapi integration is fully up-to-date following the latest setup steps as described in the [GoHighLevel Integration Guide](https://docs.vapi.ai/GHL). 4. **Test with Direct API Calls**: If possible, perform direct API calls to check availability for Wednesdays specifically. This can help identify if the issue lies within Vapi or the GHL setup itself. By checking these configurations, you can often pinpoint any mismatches or errors affecting specific days. If the issue persists, it might be worth reviewing the assistant's JSON setup and logic involving the calendar tools.
2 Views