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Knowledge base queried, but voice agent doesn't re...
# support
s
Safa
07/24/2025, 12:50 PM
Exactly as title says. please view the image
https://cdn.discordapp.com/attachments/1397923904215060490/1397923904504201286/Screenshot_2025-07-24_at_8.50.17_AM.png?ex=68837d97&is=68822c17&hm=a9b690f844a457eddfbcab1639f7b001524a438fc21f92357b6268ab0693f0f3&
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Mark
07/24/2025, 3:19 PM
Ive been having the same issue. which is weird because it used to work fine
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g123
07/24/2025, 4:31 PM
i have the same issue as well starting from today
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Safa
07/24/2025, 6:01 PM
switched to synthflow for now, hbu guys? you guys have any clients
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Xander
07/25/2025, 7:59 AM
same problem
Xander
07/25/2025, 8:11 AM
I solved it! by doing curl -X PATCH
https://api.vapi.ai/tool/YOUR_TOOL_ID
\ -H "Authorization: Bearer YOUR AUTH KEY" \ -H "Content-Type: application/json" \ -d '{ "messages": [] }'
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Mark
07/28/2025, 2:32 PM
how would you fix this if you are only using the dashboard
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Xander
07/29/2025, 9:34 AM
Idk, you can just use postman
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Chiranjeet Mishra
07/30/2025, 12:56 AM
Closing this ticket, incase you guy are still facing this issue let me know will get this sorted.
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