First time, the wizard won’t update
# support
f
Hi, I signed up today to see if it’s a fit, and the very first wizard didn’t save, so I had to recreate it again. After changing up a template and publishing it again, it doesn’t seem to update the nodes in the flow. I’ve added a PSTN number, calling it says unallocated number (about 15 min ago). I made a copy of the assistant and it copied the nodes, still doesn’t work. Also there is no save or publish number on the phone number page, I assume it’s supposed to automatically update, but it doesn’t seem to do so in all fields. Thank you - my account is under chrisklopfenstein@gmail.com
c
Hi FAFO Kosher Bacon, It seems you're experiencing a few issues with saving and updating your configurations. Here are some points to consider based on common problems and solutions: 1. **Template Changes Not Saving**: If updates to your assistant aren't appearing, it might be due to a known issue where front-end changes don't update correctly. As a workaround, try using the API directly to make these changes until it's resolved. 2. **Phone Number Configuration**: The phone numbers should auto-save once you've attached a workflow or assistant. If the assistant isn't sticking, ensure your organization is on the "weekly" update channel as this resolves known issues related to auto-saving. 3. **Unallocated PSTN Number**: This message indicates the number hasn't fully propagated in the system yet, which can occasionally take some time. Ensure all settings are correct and try again after a short period. Consider checking if the phone number is properly set to the desired assistant in the [Phone Numbers section of the dashboard](https://docs.vapi.ai/assistants/examples/inbound-support). If issues persist, reviewing the steps for creating and assigning numbers might help. The page does not display a manual save button as it should auto-save; just make sure to wait a minute or so for settings to update in the system. For further steps, you can check if the changes are reflected in the backend or API. Feel free to let me know if you need guidance on using the API or troubleshooting specific areas.
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