Over Concurrency Limit Error
# supportc
Clay
07/29/2025, 10:54 AMDoes anyone know how to correct this issue?
The issue started when 2 campaigns started with 1 minute of each other, causing concurrency issues, I ended all campaigns and cancelled any scheduled campaigns 3 days ago how long does it take to fix this issue?
Can someone reset my concurrency limit? My organization ID is below.
Organization ID: 70fce8ef-b9dc-4b1b-adb3-da9a89f33735
Every phone number I have was affected by the "Over Concurrency Limit" error message.
Please advise how we can correct this issue and move forward.
Thank you,
Clay
Clay
07/29/2025, 10:57 AMMy Vapi Organization has not been operatable since the 23 of July we are 6 days with no update and clients that are furious. Someone please advise, this is costing money and our reputation.
c
Chiranjeet Mishra
07/30/2025, 7:39 PMHey Clay, thanks for sharing your details. Our team will look into it and get back to you soon with an update.
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azeemthememe
07/30/2025, 10:11 PMI am having the same issue has it been resolved?
c
Chiranjeet Mishra
08/03/2025, 1:16 PMHey Clay, let me check with our team, get back to you with an update.
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azeemthememe
08/06/2025, 12:06 AMDid you hear back from teh team?
c
Chiranjeet Mishra
08/07/2025, 8:05 PMHi Clay, Concurrency Limit issue has been resolved.
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