SIP trunk outbound enable issue
# support
p
Hello, I'm experiencing an issue with saving the outbound settings. I filled out the area shown in the screenshot and clicked save, but when I refresh the page, the settings reset. I want to initiate calls via an n8n automation, but I think the agent can't call me because the outbound section is not properly configured or active. I'm using a Turkish phone number and added it via SIP Trunk, but I can't make it work. Also, I'm unable to add a new SIP Trunk number — the same SIP Trunk option keeps appearing and I can't proceed. I'm stuck and not sure what to do. What can I try? https://cdn.discordapp.com/attachments/1399745599439503410/1399745599686840320/image.png?ex=688a1e2c&is=6888ccac&hm=bab93662542f7e92e411f3cd219c54869705d3c549a0d681b2f60b9eea5f0921&
p
I can help you with any difficulty, let's have a chat now and proceed to your project
c
If you would like to configure a phone number, you will have to first enter your SIP information from your telephony provider in the integration page under the BYO SIP section: Once your information is filled in, go to the phone number page and create a phone number, and add it as a BYO SIP trunk. You can check out this guide: for details on integration. Note: This is a standard guide used by many telephony providers, so it should be helpful.
m
@Posterfo hi did u solve this issue i still face it
with saving the outbound settings.
k
@mohamed666 Could you please provide some more details about the issue you are facing?