Hey team! Quick question — is it currently possible to use SSML in the First Message field in VAPI?
I’ve tried wrapping the message in
tags and using standard SSML like
and
, but when I run it, the voice either ignores the tags or literally reads them out (like saying "laugh" instead of producing a laugh effect).
I’m using ElevenLabs as the voice provider, which I know supports SSML in general — just not sure if it’s supported in the First Message specifically or if I’m missing a flag or formatting trick.
Has anyone been able to get this working? Or is SSML in First Message not supported yet?
Thanks in advance!