squads
# supportr
Rajesh A
07/31/2025, 3:59 PMI'm facing an issue with passing the summary prompt in Squads. When the end-of-call report is triggered, the request body is not being generated as per the summary prompt. Instead, it seems to be using the entire original prompt.
Could someone please assist me in correctly using or passing the summary prompt in Squads? I'd really appreciate your help in resolving this.
Rajesh A
08/01/2025, 5:31 AMI am not able get the end call report using squads .
Rajesh A
08/04/2025, 6:53 AMCan some one assit how to pass the summary if we have multiple members in squads
Rajesh A
08/04/2025, 6:55 AMthis.squad = {
members: [
{
assistantId: "c5ca559c-78a4-4867-b930-07c87e72172b",
assistantOverrides: {
variableValues: {
firstMessage: this.languageConfigs?.["English"]?.firstMessage || '',
systemPrompt: this.languageConfigs?.["English"]?.prompt || '',
summaryPrompt: this.summaryPrompt
}
},
assistantDestinations: [{
type: "assistant",
assistantName: "Hindi Assistant",
message: "Sure we can proceed in hindi",
description: "Switch to Hindi Assistant"
}]
},
{
assistantId: "cceeb764-7b1d-4ea0-9d2d-ecb5515930eb",
assistantOverrides: {
variableValues: {
firstMessage: this.languageConfigs?.["Hindi"]?.firstMessage || '',
systemPrompt: this.languageConfigs?.["Hindi"]?.prompt || '',
summaryPrompt: this.summaryPrompt
}
},
},
]
};
c
Chiranjeet Mishra
08/04/2025, 9:43 AMHey! To help track down this issue, could you share:
\- The call ID
\- When exactly this happened (the timestamp)
\- What response you expected to get
\- What response you actually got instead
This would really help us figure out what went wrong!
r
Rajesh A
08/05/2025, 6:56 AMcall id : bb71ba08-a063-457e-a69c-071455329019
Started At
2025-08-05 05:14:37.737
Finished At
2025-08-05 05:14:38.825
Rajesh A
08/05/2025, 6:58 AMExpected result :
{ "employeeName": "Mukesh", "employeeNameStatus": "Verified", "employeeId": "48502", "employeeIdStatus": "Verified", "designation": "Developer", "designationStatus": "Verified", "employmentDurationFrom": "03-Feb-2002", "employmentDurationFromStatus": "Verified", "employmentDurationTo": "01-Feb-2004", "employmentDurationToStatus": "Verified", "reasonForLeaving": "Better opportunity", "reasonForLeavingStatus": "Verified", "verifierEmail": null, "verifierPhoneNumber": null, "availableDate": null, "availableTime": null, "verificationStatus": "Completed", "verifierName": "Rajesh", "title": "Product Developer", "checkAssignedId": 48502, "questions": [ { "question": "If a position was available, is the applicant eligible for rehire?", "answer": "Yes", "status": "Verified", "label": "Eligible_For_Rehire" }, { "question": "Could you describe the applicant's job performance? Please specify below average, average, above average or outstanding", "answer": "Outstanding", "status": "Verified", "label": "Job_Performance" }, { "question": "Will you be able to disclose their salary information? Ask if the applicant earned any bonuses, commission or overtime", "answer": "No, we cannot disclose", "status": "Verified", "label": "Salary_Information_Disclosure" } ] }
Rajesh A
08/05/2025, 6:59 AMResponse i am recieving :
The AI, representing AMO Inc., a third-party background screening company, initiated an employment verification call for Mukesh K. The user, Rajesh, a product developer, confirmed Mukesh K's employment details. Key information verified: * Employee Name: Mukesh K * Position: Developer * Start Date: February 13, 1902 * End Date: February 1, 1904 * Reason for Leaving: Better opportunities (confirmed by Rajesh) * Rehire Eligibility: Yes * Job Performance: Outstanding * Salary/Bonus Information: Not disclosed by Rajesh. The call ended after all necessary information was gathered and confirmed, with the user (Rajesh) indicating the call could be concluded.
Rajesh A
08/14/2025, 1:04 PM@Kings_big💫 please help here
k
Kings_big💫
08/14/2025, 6:26 PMLooking into it
r
Rajesh A
08/19/2025, 6:14 AM@Kings_big💫 any update on this
k
kk
08/19/2025, 11:20 AM@Kings_big💫 Please update on this. Your help is required on this to proceed further
c
Chiranjeet Mishra
08/21/2025, 5:35 AMYou will need to use the API to adjust the analysisPlan for the last assistant. If you want the summary for the destination assistant instead, modify the analysisPlan for the first assistant. Typically the analysisPlan will not be generated until the end of the call so it is recommended to enable and modify the analysisPlan for the last assistant in the squad that receives that call. Attached is the documentation
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