pipeline-error-openai-llm-failed using Vapi-hosted...
# support
e
Hi team, We're consistently getting the error pipeline-error-openai-llm-failed with the following OpenAI message: "You exceeded your current quota. Please check your plan and billing details." This is happening with the Vapi-hosted OpenAI key — we are not using BYOK. Since this started, we’ve been unable to run any assistants using OpenAI models (GPT-4o, 4.0, or 3.5). No prompts are processed — the model request fails immediately. Call ID: 33430449-f2ce-4b58-908c-b35b2900c16a Timestamp: Jul 28, 2025, 11:38 UTC Expected: Assistant would respond normally using GPT-4o. Actual: Model request fails immediately due to quota. We’d appreciate your help verifying whether there’s a quota cap or other restriction on our account. Thanks.
c
Can you please run a test today and check if you are still encountering this error?
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