Chat End-of-chat report?
# supportg
gotoxy
08/02/2025, 12:41 PMIs there a way to get a end-of-CHAT transcript (for chat widget conversations with an assistant) with server messages such as the one we get for voice calls with end-of-call-report? Im currently sending "chat.created" messages to my server webhook but every single message is hitting it (great for debugging, not so much for end of chat summaries). Thnx
c
Chiranjeet Mishra
08/02/2025, 12:41 PMHi there,
Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST).
We’ll get back to you as soon as possible during our normal business hours.
If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly.
Warm regards,
Vapi
Customer Support Team
Chiranjeet Mishra
08/02/2025, 1:47 PMVapi currently doesn’t support an end-of-chat webhook like the voice end-of-call-report, you can either listen for session.deleted events, detect call-end on the frontend, or generate a summary at the end of the assistant workflow and send it via an API call to your server..
g
Griffin
08/18/2025, 11:22 PMseconding this need ☝️