voice circuits overloaded
# support
a
Hey team - can’t access my agent in the dashboard, and assistants throw a “voice circuits overloaded” error (TypeError: reading 'models'). Blocking both test + prod. Screenshot attached. https://cdn.discordapp.com/attachments/1401469438682730506/1401469438909218866/Screenshot_2025-08-03_at_2.28.35_PM.png?ex=689063a0&is=688f1220&hm=eb120b521df971595a06e0be9246e3db72e064e63889229957c5fcfb807e6375&
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
v
hey, did you manage to fix it? i'm having the same issue
a
No, still same thing, no answer so far
v
damn, even i cant fix mine
c
Could you please provide your org id?
v
hi, my org id is:3042f85f-c9f0-4518-892d-b0e51388add2
c
We reset your assistants that had PlayHT as the voice provider back to default settings since PlayHT is no longer available as a provider. Please reconfigure your assistants with a different voice provider and you will not experience this error any longer. If you happen to encounter any errors with the assistants page, please reach out and we will fix it
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