Forbiden Request
# support
v
You're experiencing a 403 Forbidden error when uploading a file to https://api.vapi.ai/file using n8n’s HTTP Request module. The error response is an HTML Cloudflare block page, not a standard API error, meaning the request is being intercepted by Cloudflare’s firewall, not by the Vapi API itself. This typically happens when Cloudflare flags the request as a bot or potential attack due to missing browser-like headers, malformed data, or originating from a flagged IP range. You’ve confirmed that the API key is correct, the request includes proper headers (Authorization: Bearer ...), and the content type is multipart/form-data with valid binary data. Despite this, the call fails and returns a Cloudflare challenge page, preventing file uploads via API. You're requesting that your IP, be whitelisted or exempted from bot filtering on this endpoint so your automation system can function properly. Appreciate the help
I get this in n8n when i put this into HTTP request when uploading a fle
c
Hey, can you send me a screen recording video that walks through the issue you are facing? It would be easier for me to understand your issue and help you out with it.
v
Thats it basically, i can send it but the error is the same
Thats the error i get, i think cloudflare is blocking it
There are no abuse reports or blacklist issues with my IP (checked on AbuseIPDB), so it seems to be a false positive. Can you please whitelist my IP or disable Bot Protection on this endpoint for API access?
c
Hello, Thanks for your patience with. We are looking into this and we will get back to you once we have the solution.
We apologize for the delay in responses lately. We are in process of making some changes to our workflow in how we handle support requests. The good news is that we are starting to get back on track of having a 48 hour response time and we would like to start cleaning up anything old. With that being said, just wanted to check in with you to see if you have made any progress or changes to your project since support has last reached out.
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