I am unable to verify. I uploaded the docs but it gets stuck on the screen and never completes. I've already tried multiple times.

We truly apologize for the inconvenience you’ve faced. To help you resolve this issue quickly, please share your registered email address with us. Thank you for your understanding..

techadmin@twinsai.net

Thank you for sharing your information! I’ll keep you posted as I work on resolving your issue. Your patience is truly appreciated..

we are completely down:) because billing is also broken so cant login to update the card

Fixed, try re-login again

trying

Try again if still experiencing issue share me a loom video along with your org_id