Vapi is not logging in on mac OS
# supportn
nightcrawler
08/04/2025, 10:27 PMHi Support, i recently changed to mac OS and vapi was working just fine for the first few hours and then it suddenlty wouldn't let me login and would go into a loop to the sign in portal.
Can anyone help, thank you in advance
https://cdn.discordapp.com/attachments/1402055394120962058/1402055394691383336/Screenshot_2025-08-05_at_1.25.10_AM.png?ex=68928557&is=689133d7&hm=c5bd506146da0760e39db8ce3099ba9cb0b2d7806de34016581cc84c0351ae35&
p
PRESTIGEX
08/05/2025, 2:34 AMI can help you with any difficulty, let's have a chat now and proceed to your project
n
nightcrawler
08/05/2025, 6:49 AM@PRESTIGEX than you
nightcrawler
08/05/2025, 6:49 AMThis is kinda urgent, as I have production level assistants and can't get in
c
Chiranjeet Mishra
08/05/2025, 8:58 AMWe truly apologize for the inconvenience you’ve faced. To help you resolve this issue quickly, please share your registered email address with us. Thank you for your understanding..
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nightcrawler
08/05/2025, 10:39 AMn.gebeyhu@gmail.com
nightcrawler
08/05/2025, 3:02 PM@Kings_big💫 Is there any updates
nightcrawler
08/05/2025, 3:02 PMI have been trying the whole day to get in, it just goes through a loop and comes back to the login portal
k
Kings_big💫
08/05/2025, 3:07 PMTry re-login
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nightcrawler
08/05/2025, 3:09 PMStill the same
k
Kings_big💫
08/05/2025, 3:10 PMPlease share a loom video
n
nightcrawler
08/05/2025, 3:28 PMnightcrawler
08/05/2025, 3:30 PM@Kings_big💫 Here you go, thank you in advance
k
Kings_big💫
08/05/2025, 4:02 PMTry clear browser memory for vapi and then try in incognito mode.
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nightcrawler
08/06/2025, 4:49 AMnightcrawler
08/06/2025, 4:51 AM@Kings_big💫 I shared another loom here
I tried clearing the cache browser and everything
these issues are both on the chrome and safari
nightcrawler
08/06/2025, 5:30 AMthe error i was having is (429 Too Many Requests) on the browser
nightcrawler
08/06/2025, 6:07 AMIt is working now all of a sudden, with incognito
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Praveen
08/06/2025, 5:22 PMHey @nightcrawler i have send you a magic link in your email please check once and let me know if it's work or not
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nightcrawler
08/06/2025, 8:00 PMHey @Praveen , thank you for the reposnse, it is logging in perfectly right now
k
Kings_big💫
08/07/2025, 6:32 PMGlad it fixed
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