What is the best way to access call recordings after the call transfer has taken place to a regular call? Does Vapi allow this? If it doesn't what's the suggested best practice.

Yes, Vapi allows you to access call recordings after a call transfer. The best way is to use the

Call.artifact.recording

property, which provides structured access to mono, stereo, and video recordings. You can retrieve this via the API or view/download it in the dashboard under Observe > Call Logs. Example (API):

json
{
  "call": {
    "artifact": {
      "recording": {
        "mono": "https://...",
        "stereo": "https://...",
        "video": "https://..."
      }
    }
  }
}

For more details, see the [Vapi call recording documentation](https://docs.vapi.ai/call-recording) and [changelog](https://docs.vapi.ai/changelog/2025/4/29). Sources: - [Call recording](https://docs.vapi.ai/call-recording) - [Changelog April 29, 2025](https://docs.vapi.ai/changelog/2025/4/29)

Vapi supports call recording during transfers if recordingEnabled is set to true, but recordings may stop if the call disconnects during transfer, best practice is to enable recording before transfer, test thoroughly, retrieve recordings via GET /call/, and use fallback methods like agent-side or conference-based recording if needed..

Yes, Vapi can record through a transfer if recordingEnabled is set before the transfer occurs. But in practice, some transfer modes may interfere with persistent recording. Best practice is to stream via listenUrl during the session so you capture audio regardless of transfer handoffs. Use call metadata to confirm that the transfer occurred and troubleshooting if needed.

a gentle reminder to continue this thread.