Not even using eleven labs. I'm using the native vapi voices

Suggestion: Since you're seeing a

call.in-progress.error-vapifault-eleven-labs-system-busy-and-request

error even when using native Vapi voices, the best next step is to contact Vapi support with your

call_id

and account email for investigation. This helps the team check backend routing and provider selection issues that may not be visible in your configuration. Contact support here:

text
https://docs.vapi.ai/support

According to the documentation, unexpected errors like this should be escalated for direct assistance ([source](https://docs.vapi.ai/calls/call-ended-reason)). Source: - [Call ended reasons](https://docs.vapi.ai/calls/call-ended-reason)

Also getting this

Just switch to another voice provider for now, like Cartesia. A global failure, looks like vapi itself hit limits using 11labs API

I'm on my own 11labs account. Not the case

Native vapi voices are hosted on 11labs

Yeah. But 11labs on its own is down too

I see that vapi reported this incident, let's just wait for them to take care of it: https://status.vapi.ai/

Sweet. Thanks

it was from yesterday. 11labs outage.