Bug Report: “Number Not Found on Twilio” Despite V...
# support
v
Thank you for the details. To help troubleshoot, could you please confirm if the number +19049449689 is still active and visible in your Twilio console under your account SID AC62e15f03a217d141e941572de0963a22? This will help determine if the issue is with the Twilio account or the Vapi integration. Sources: - [Import number from Twilio](https://docs.vapi.ai/quickstart/import-twillio) - [Phone Calling](https://docs.vapi.ai/phone-calling)
j
Yes
c
To resolve the "Number Not Found on Twilio" error, please ensure your Twilio number is correctly imported into your Vapi account: 1. **Twilio Account Credentials**: Verify your Twilio Account SID and Auth Token in Vapi. 2. **Import Number**: - Go to the Phone Numbers section in the Vapi Dashboard. - Click Import, enter your Twilio phone number, and provide your Twilio credentials. Follow the [Import number from Twilio guide](https://docs.vapi.ai/phone-numbers/import-twilio) for detailed instructions. If the issue persists after re-importation, it might be worth double-checking backend linkage or contacting your provider. Let me know if you need further assistance.
2 Views