Hello, the Outbound call section from my dashboard has disappeared since morning. I've been using it till yesterday. There have not been any changes to roles & permissions by admin. Please help. https://cdn.discordapp.com/attachments/1405105551062466560/1405105551372849192/Vapi_-_Dashboard.png?ex=689d9e05&is=689c4c85&hm=971e74f2cd6d4bae05896087796fbd5c897b2b54ad9dd8d0b2afa3b87ba7955f&

I've got this issue this morning, can access via bookmarked link

same for me https://cdn.discordapp.com/attachments/1405105551062466560/1405119244018126848/image.png?ex=689daac5&is=689c5945&hm=18650fc7318752ae1cead42807565ede872374f0c379d419332b5124138a5b2a&

Can't see it anywhere either

Try clear browser memory for vapi and then try in incognito mode, If the issue persists after completing these steps, please don't hesitate to notify me so we can further investigate and resolve the problem..

it is not showing

It did not work. Is there any direct browser URL for outbound campaign that I can try?

It worked. Thank you!

The link works, but that's not a fix. Other browser, refreshed, new internet connection, nothing changed.

Same issue for me too. Though I can access via the link but our agency concurrent limit is not working for our campaigns., calls are been made one-by-one. But our limit is 50 concurrent calls

Can you please switch your org update channel to

daily

and if you are unable to see the ellipsis menu \[...\] please take a screenshot. Fiwa, please share your org id

I works now, thank you.

I can see it now. Our ticket regarding the concurrent limit not working is still unresolved. Currently, our campaigns are making calls one at a time instead of 50 simultaneously, even though we’re on the agency plan. https://discord.com/channels/1211482211119796234/1405338303687032912 orgID: 8fcae760-23cb-4857-a7bc-32a982810e88

Fiwa, regarding your concurrency limit we have reset your counter and it should be able to process more calls now. Please be sure to start campaigns under your max concurrency limit to prevent calls from blocking each other (40-45 calls per campaign would be safe)

you mean we can only load 45 contact to the csv? We have over 60k leads to call. Tnis isn;t effective at all. We've always been launching 1000/500 contact at once and 50 contact get called simultaneuously

It is the main workaround if you are getting calls stuck in the queue/scheduled for future but doesn't launch. If you have been running the 1000/500 call campaign with little to no issue then you will not need to do this.