Vapi Account Locked - Veriff not working and I can...
# supporte
Estanislao
08/15/2025, 5:35 PMI have been trying to log in to my account, but I keep getting the 'Veriff required' message. I have uploaded my ID documents and started the verification process three times, but the system is still stuck on the verification step. What do I miss here?
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Chiranjeet Mishra
08/15/2025, 5:39 PMSorry to hear about the issues you are having with account access. Please provide the email address associated with the account and we will take a look in the backend to find any issues.
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Estanislao
08/15/2025, 5:42 PMestanislao@eachapel.com
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Chiranjeet Mishra
08/15/2025, 5:47 PMHi, now you can login.
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Estanislao
08/15/2025, 5:49 PMThank you!
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alexander
08/15/2025, 8:43 PMHello
alexander
08/15/2025, 8:43 PMI can
alexander
08/15/2025, 8:44 PMI can't log in too
alexobidiegwu@gmail.com
alexander
08/15/2025, 8:47 PM@User @User
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Kings_big💫
08/15/2025, 8:50 PMYour issue is different, we are currently working on it
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alexander
08/15/2025, 11:10 PMWhat's so different when it comes to logging in? I am a developer too and allowing someone to login isn't that complex
alexander
08/15/2025, 11:10 PMNot in 2025
alexander
08/15/2025, 11:10 PMYou guys are really slowing me down by a ton @User @User @Kings_big💫
alexander
08/16/2025, 6:56 PMhello??
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Chiranjeet Mishra
08/19/2025, 9:14 AMWe have made some adjustments to your account verification and would like you to try logging in again. If you encounter any issues please let us know.
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alexander
08/19/2025, 7:11 PMStill not working
alexander
08/19/2025, 7:11 PMsignin failed
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