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08/15/2025, 6:25 PMChiranjeet Mishra
08/16/2025, 10:49 AMpipeline-error-eleven-labs-voice-failed, typically indicates that the Eleven Labs voice service experienced an issue on their end. This can happen without any changes on your part and may be related to service outages or updates from Eleven Labs.
Here's what you can do:
1. **Check Service Status**: Visit the [status page for Vapi](https://status.vapi.ai) and [Eleven Labs](https://status.elevenlabs.io) to see if there are any ongoing issues or updates.
2. **Use Built-in Keys**: If the problem persists and significantly disrupts your operations, consider temporarily using the default Vapi keys instead of your own Eleven Labs keys.
3. **Log Monitoring**: Ensure that you monitor your call logs for any detailed error messages that might provide further insights. You may want to check the relevant Call Logs and API Logs via the Vapi dashboard for any additional error codes or information that might help debug this issue.
Please let me know if you need assistance with any of these steps.