Playbacks not available
# support
s
Hello, I have a problem with recordings. I keep having an error message in my call logs saying "This call was recorded but is not available for playback" I use a twilio number, tried to record in WAV en MP3 but still the same error.
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
Could you please share a call id where the recording is not available?
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