Guys, I have submitted my ID/passport FOUR times via veriff.me in the past 12 hours and still waiting for verification - despite being promised a verification within 1-3 minutes. this is an account I have had for a while and cannot afford to be logged out for much longer. Anyone from the support that can help?

Sorry to hear about the issues you are having with account access. Please provide the email address associated with the account and we will take a look in the backend to find any issues.

a.marangia@therightdot.com but I managed to login using github already