11labs voice issue
# support
s
Today all my assistants have 11 labs the voice provider has stopped working
c
Hi Sachin Jaiswal, If your assistants using ElevenLabs voice provider have stopped working, it could be due to a specific call end reason:
pipeline-error-eleven-labs-vapi-voice-disabled-by-owner
. This reason indicates that the Eleven Labs voice service has been disabled by the owner. To resolve this, verify if the service has been deliberately disabled and re-enable it if necessary. You can also review your integration setup with ElevenLabs to ensure everything is correctly configured. For additional setup details, you can refer to the [ElevenLabs Integration Guide](https://docs.vapi.ai/customization/custom-voices/elevenlabs).