ERROR with Nova 3 Multi
# supporta
Abidi
08/22/2025, 2:33 AMMy agents are not receiving any audio or replying
I have been building for months this si the first time its gone haywire
Agent ID: 0bc629f7-625b-4d68-9d22-349559031326
Call ID: b3645da1-5b43-4c9b-af4d-1868d08810ac, 8d5f8d5b-fdef-428e-acbc-a814ff64f242
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Chiranjeet Mishra
08/25/2025, 8:58 PMHey Abidi, thanks for sharing your details. Our team will look into it and get back to you soon with an update.
Chiranjeet Mishra
08/26/2025, 7:42 AMHey Abidi, we reviewed the call logs and it appears that Deepgram returned an error upon initialization:
š” 02:29:14:715 Deepgram Connection Failed - Status: 400, Request ID: 229e8b83-be0d-431a-a62a-a09fb0554b37
Please remove your API key for Deepgram for troubleshooting purposes and try the call again. Let us know if this issue continues to occur once you have removed your API key
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