ghl_contact_get with incoming calls checks for email first, fails so assistant says - Just a sec - then checks phone and sys Hi Paul - really you're a voice company so default phone before email please!

Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team

Could you explain what you really want further.

Hi PaulK, To assist with restoring your account access, please ensure that the GoHighLevel account is properly connected. You can follow these steps to reconnect: 1. Navigate to the Vapi Dashboard. 2. Access Providers Keys > Tools Provider > GoHighLevel. 3. Click the Connect button. 4. Follow the prompts in the GoHighLevel authorization popup to grant access. Once reconnected, try using the

ghl_contact_get

tool to see if you can retrieve contact information as expected. If you continue experiencing issues, ensure all required fields like email or phone number are correctly used with the

ghl_contact_get

tool. For more details on setting up GoHighLevel tools, you can refer to the [GoHighLevel Integration Guide](https://docs.vapi.ai/tools/go-high-level).