Can Vapi convert incoming to E.164 number?
# support
p
Using ghl_contact_get and the incoming call arrives as 083407**** instead of +2783407***** so GHL contact isn't found... I can't seem to get E.164 out of VitalPBX in the incoming call string?
c
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Hi PaulK, For converting incoming numbers to the E.164 format in Vapi, ensure you have set the
numberE164CheckEnabled
property to
true
when you configure your phone numbers. This setting helps with automatically formatting numbers into the E.164 standard, which is often required for various telephony applications. If you continue to experience issues with login, double-check the credentials being used and ensure there are no connectivity issues with your network that could affect login processes. For any further specific configurations, please refer to our [Telnyx](https://docs.vapi.ai/telnyx) integration and documentation sections for detailed steps.
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