Hello, I'm experiencing an issue with VAPI related to call termination. When calls end, I'm receiving the following end call reason: call.in-progress.twilio-completed-call I have reviewed the documentation but could not find any information clarifying what this status means. This appears to be causing a problem because: - We are not receiving the end-of-call-report webhook when this specific end call reason occurs - This is disrupting our call tracking and reporting processes Could you please provide clarification on what this end call reason indicates, why the end-of-call-report webhook is not being triggered and any recommended steps to resolve this issue? Thank you for your assistance. Best regards https://cdn.discordapp.com/attachments/1409489916005711873/1409489916185808957/screenshot_vapi.png?ex=68ad9147&is=68ac3fc7&hm=749393f2dc208c178104580ae98f59ae75e792e8cd0c0af8219702f08e05674b&

The call went through on Twilio but unsuccessful on vapi? Is that what you mean @Fran

Yes, that’s what it seems, but the calls all end the same way and yet some end with this status (and therefore do not generate summary, transcription, etc.) while others end with a standard status that is indeed in the VAPI documentation. It is quite strange.

Hey Fran, we flagged this to our team and we are actively looking into this.

Thank you very much

Thank you for the additional information. I will pass this along to our team who is investigating this issue

I am also trying to understand how to handle this end reason... Following

Could you provide a call id so we can review the logs?

019a9d4e-e541-7bb2-a524-fc154e0afa9e

This should be resolved now. If you are still encountering this error, please let us know