Stuck on verifying your identity screen ( URGENT )
# supportm
Mal
08/25/2025, 9:30 AMI have seen a few people have this issue, so I know I am not alone.
Been like this for a few days even after resubmitting it a few times.
It’s just stuck on the verifying your identity loading screen.
I am currently building a voice agent and am eager to get back to working on it.
h
Hans
08/25/2025, 9:36 AMyeah the support isn't great i've been having this issue for 2 days straight still unresolved
s
Sioux
08/25/2025, 2:25 PMsupport sucks! its been 4 days I cant login
m
Mal
08/26/2025, 4:52 AMAny updates?
Mal
08/26/2025, 4:53 AMYeh, I sent an email as well a few days ago when this first happened and still no response.
c
Chiranjeet Mishra
08/28/2025, 12:47 AMPlease provide the email addresses associated with the account and we will get it fixed
s
Sioux
08/30/2025, 12:11 AMbenjie@channelautomation.com
Sioux
08/30/2025, 12:12 AM@User its been few days i cant access our paid account!!!!!!!
k
kyle
09/02/2025, 7:07 PMWe made some changes to your account. Please try logging in again and let us know if you encounter any issues
2 Views