I am going to implement transfer call to Order/Quote assistant with squad, but it is not working, when I ask about order or quote, then "escalate_support" tool work but I want to call route to my another assistant. I'd appreciate if you guide me what I am wrong https://cdn.discordapp.com/attachments/1410208475333525554/1410208475656749216/image.png?ex=68b02e7d&is=68aedcfd&hm=e016583da7d25d16924f7720ba31b3f3a324e30c8cf1cfd8dc64825c3da25037& https://cdn.discordapp.com/attachments/1410208475333525554/1410208476197818458/image.png?ex=68b02e7d&is=68aedcfd&hm=c9ee6504dbdd86e59b7c24b64f587cd6d0bc2810df967e6d2d2deff1eb39ced7&

Please remove the transfer instruction from the assistant prompt, but keep the destination settings and instructions in the squad. Let us know if that works for you

thanks for response, Kyle. it still doesn't work

Could you please send a call id with the changed prompts so we can review the logs for it?