No Audio from Non-Vapi Voices in Workflows
# support
m
Hi All, creating a workflow for complex IVR menu handling. Workflow is running great, but when i switch any/all of the nodes from the default Vapi|Elliott voice to a third-party provider like Cartesia or Rime, there is no audio output. This is persisting across all calls made through the dashboard and outbound call trigger. The logs report "Rime websocket connected" and "Rime Voice request", but no actual audio. one of the calls IDs made through web: 348317e9-5c7d-4161-8b2e-d7463f8e02d1 Aug 27, 15:08:06.195 UTC-4 is this a known temporary issue? Any help is greatly appreciated
@Vapi Support Bot
c
Hi, workflows is currently under development and the team is looking into it.
m
Thanks for the reply Aditya Is this a recent issue? As in: will it likely be resolved within the next few days, or is this a longer development that has been ongoing for weeks+? Need to be able to plan accordingly for my upcoming IVR menu navigation needs. Thanks
c
It's an longer development and the team is working on it relentlessly.
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