Hello there 👋 I've used Google voicemail detection mechanism for an outbound call. The in-call logs show that google detected the voicemail, but it didn't act on it and the ended-reason is hence "silence timed out" (which indeed occurred). Call id : 583db995-2766-47a3-93fa-e93fa30203c5 Logs showing google detected : see image attached Voicemail detection configuration : "provider": "google", "backoffPlan": { "maxRetries": 8, "startAtSeconds": 3, "frequencySeconds": 3 }, "beepMaxAwaitSeconds": 20 Then I tried with beepMaxAwaitSeconds : 30, and what happened is that the assistant left its message exactly after 30 seconds, although the beep occurred around the 20th second. Call id : 9e85c732-91d5-41ea-8233-2dbdd5502aa2 What should I do here ? https://cdn.discordapp.com/attachments/1410984615782387762/1410984616076251308/image.png?ex=68b30153&is=68b1afd3&hm=0d35920b21be4598efef2ab910e59a8f0d96763a27daf2fb8e41badb89ea0d11&

@Jeebs from eva.be can you share call_ids using vapi vmd-model?

Sure, entire list below Google calls ids : - 583db995-2766-47a3-93fa-e93fa30203c5 - 9e85c732-91d5-41ea-8233-2dbdd5502aa2 VAPI calls ids : - 7862a42e-8c8e-4abc-a824-a13503124e6d - b524cc3d-abc8-47c5-8da5-bf9a4fc0167c - 278c262e-3f61-4d12-995a-8053f231c6f8

We will take a look at the call ids and get back to you

Great, looking forward. I'm available if you need extra info

Sorry could you please provide more call ids with VAPI VMD specifically?

I don't have them, is there something wrong with the 3 shared above ?

It appears from the logs with VAPI VMD the assistant did actually respond once voicemail was detected. We typically recommend users to use VAPI VMD as it is a combination of google and twilio and makes for more accurate results. Have you had any issues with VAPI VMD in your tests?