When I pull a call, I am not getting the following information. Can you please let me know how I should get the information call['customer']['number'] call['analysis']['summary'] e.g. Call ID: b6eb3d59-ef84-49df-a2df-f06c08b530e6

Hi Dhina, To access the call information you mentioned, ensure you retrieve the call details using the appropriate API endpoints. For the customer number, you should be accessing

call['customer']['number']

from the full call data, which is available after fetching the call details. For the call summary,

call['analysis']['summary']

, ensure that call analysis has been correctly configured in your assistant’s

analysisPlan

and that the call has been processed for analysis post-call. Once the call analysis is complete, you should be able to access the summary. You might want to verify that these fields are correctly populated in the call object structure. You can utilize the [GET /call/{call_Id}](https://docs.vapi.ai/api-reference/calls/get) endpoint to pull these details for a specific call. If you haven't received these details as expected, it might be worth checking if the call analysis configuration is set up correctly in your system. For more customization options, please refer to the [call analysis documentation](https://docs.vapi.ai/assistants/call-analysis).

Hi, I am using the end point to get the call summary https://api.vapi.ai/call e.g. https://api.vapi.ai/call?limit=1000&createdAtGt=2025-07-01&createdAtLt=2025-07-03 It was working fine until 08/22/2025. After that I am not able to get call summary (call['analysis']['summary']) & customer number (call['customer']['number']).

Could you please provide some more call ids? We were unable to find the one you posted earlier.