Assistant suddenly stops in the middle of a conv
# supportm
Matthieu B.
08/29/2025, 4:12 PMI'm playing with the prompt for the assistant.
I'm onto a version 4 of the prompt, trying to improve it each time, and make it like talking to a real human.
It started well, but the assistant suddenly stoped saying anything, at around 3 minutes...
and even after me trying to relaunch the conversation flow.
Where should I look into, to solve those kind of unexpected bug ?
It seems to me very unreliable, since the script was perfectly executed thus far.
Matthieu B.
08/31/2025, 11:03 AMi've checked the logs, and I've got this error :
Endpointing timeout 1500ms (rule:
heuristicc
Chiranjeet Mishra
09/02/2025, 3:21 PMHey! To help track down this issue, could you share:
\- The call ID
\- When exactly this happened (the timestamp)
\- What response you expected to get
\- What response you actually got instead
This would really help us figure out what went wrong!
m
moonbags
09/09/2025, 2:40 PMI also got this
2 Views