Hi focusanalytics,
To enable SSML for custom ElevenLabs voices, ensure the following:
1. **API Key and Voice Configuration**: Verify that your API key and custom voice settings are correctly configured in Vapi.
2. **SSML Syntax**: Check your SSML tags for syntax errors, ensuring they comply with [ElevenLabs' requirements](
https://docs.vapi.ai/providers/voice/elevenlabs).
3. **Testing with Default Voices**: Test the TTS functionality using default voices to isolate any custom voice integration issues.
4. **Server Accessibility**: Make sure the TTS server is publicly accessible for API calls.
These steps should help resolve issues related to SSML with custom voices. Let me know if you need further assistance.