Unable to login to Vapi dashboard via Google
# supportm
MarkL
09/02/2025, 4:13 AMLogging in to the Dashboard: https://dashboard.vapi.ai/, via Google, sends me to https://staging-auth.vapi.ai/auth/v1/authorize?provider=google, which pumps out the following json:
{"code":400,"error_code":"validation_failed","msg":"Unsupported provider: provider is not enabled"}
Help! @Vapi Incident
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Janmeet Singh
09/02/2025, 4:26 AMSame here. Unable to login with credentials as well.
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Lee
09/02/2025, 4:26 AMme too
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NexHireG
09/02/2025, 4:27 AMEven with normal login
NexHireG
09/02/2025, 4:28 AMIs there an outage?
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thedriver
09/02/2025, 4:28 AMI reckon there's an outage. No log in for me and joined this discord server specifically to see if there's a solution.
thedriver
09/02/2025, 4:28 AMI don't get password reset emails either.
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NexHireG
09/02/2025, 4:29 AMURL: https://staging-api.vapi.ai/auth/signin
Yea looks like someone pushed an update for login to go to staging
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Janmeet Singh
09/02/2025, 4:29 AMThere is report outage tab under information.
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NexHireG
09/02/2025, 4:29 AM@User @User
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mos
09/02/2025, 4:29 AMYeah it’s definitely down
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Lee
09/02/2025, 4:30 AMThere is currently an outage, and normal login as well as password reset are not working. This issue needs to be fixed.
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yahllilevy
09/02/2025, 4:30 AMSame for me
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Tani
09/02/2025, 4:31 AM@Vapi unable to login via Google even reset password is not working url is redirecting to staging looks like someone pushed with staging urls
Tani
09/02/2025, 4:31 AM@Vapi Support Bot
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yahllilevy
09/02/2025, 4:31 AMHas anyone found any workaround in the meantime?! I urgently need to deliver a project to a client within the next hour, and I still have some adjustments to make.
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Janmeet Singh
09/02/2025, 4:32 AMmessage has been deleted
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thedriver
09/02/2025, 4:34 AMIt says "Emergency Alert Issued". Hopefully since they recently pushed this they can roll back or get it fixed soon! 🙏
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yahllilevy
09/02/2025, 4:38 AMThis is ridiculous
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thedriver
09/02/2025, 4:39 AMYeah this is basically all dashboard features going down? Why have we heard nothing.
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seppo
09/02/2025, 4:41 AMsame issue here
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Hamish From A-Tech
09/02/2025, 4:42 AMLooks like the apis are working just not the dashboard related things
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paras
09/02/2025, 4:49 AMsame issues
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thedriver
09/02/2025, 4:51 AMDo the devs have any word on this? Are they working on it?
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Zimmy
09/02/2025, 4:52 AMim also having same issue as wekk
wont let me sign in with my email and password
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thedriver
09/02/2025, 4:52 AMI think everyone's having the same issues, no reason to restate.
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Ahmad
09/02/2025, 4:54 AMMe too I am having the issue did they fix it?
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thedriver
09/02/2025, 4:54 AMProbably working on it as they're online. But we have heard nothing
thedriver
09/02/2025, 4:57 AMEven though you're probably busy, @Steven any ETA? Or status?
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Zimmy
09/02/2025, 4:58 AM@Steven
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Ahmad
09/02/2025, 4:58 AMPlease be patient they are online as you can see probably fixing it.
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freq451
09/02/2025, 4:58 AMYep, also experiencing this
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Brian
09/02/2025, 5:06 AMsame
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PShah
09/02/2025, 5:25 AMStill same error >> {"code":400,"error_code":"validation_failed","msg":"Unsupported provider: provider is not enabled"}
Any ETA? @User
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yahllilevy
09/02/2025, 5:53 AMHad to cancel a super important demo for a client because of this. This is so awful.
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suhas
09/02/2025, 5:54 AMwhats the update on this . is this fixed ?
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Ahmad
09/02/2025, 5:54 AMNot yet still not working for me
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paras
09/02/2025, 5:58 AMgotta wait
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suhas
09/02/2025, 5:59 AMDoes VAPI team know
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thedriver
09/02/2025, 6:00 AMYes
thedriver
09/02/2025, 6:00 AMCTO and eng team are know about it
thedriver
09/02/2025, 6:05 AMIt's working now
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Ahmad
09/02/2025, 6:06 AMIssue is fixed it’s working now
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Zimmy
09/02/2025, 6:06 AMguys its working now
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Ahmad
09/02/2025, 6:06 AMIt’s working
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