Error in taking connection in make.com
# support
@Vapi @User
v
Thanks for sharing the error details. A 401 Unauthorized error usually means the API key is missing or incorrect. Could you please confirm if you are using a valid and active Vapi API key in the connection setup on make.com? Source: - [Vapi API Reference Authentication](https://docs.vapi.ai/api-reference/assistants/get)
k
yes still its saying unauthorised
c
Hi kishan, If your login credentials are not recognized even after resetting your password multiple times, please try the following steps: 1. Ensure you are entering the correct email address associated with your account. 2. Clear your browser cache and cookies, then attempt to log in again. 3. Try logging in using a different browser or device to rule out browser-specific issues. 4. Double-check that the password reset link is the most recent one if you have requested multiple resets. If the problem persists, verify that your organization ID and email address used for login are correct. If there are error messages, please share them to assist with further troubleshooting.
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