Hello, I can no longer access my account. It is asking me to verify my identity, which I have already done more than 10 times, and yet I am still being asked to verify it again. It's exhausting, and it's impossible to use the platform properly. Can you find a reliable solution to my problem? Thank you.

Same problem here https://cdn.discordapp.com/attachments/1412841286586863636/1412863523301888192/CleanShot_2025-09-03_at_20.12.502x.png?ex=68b9d731&is=68b885b1&hm=9a568203bcc765e132f49bd330cd98545e7076d644de07ee0b15e99994733e5e&

Sorry to hear about the issues you are having with account access. Please provide the email address associated with the account and we will take a look in the backend to find any issues.

marescaux.gauthier@gmail.com

Hi, you can login now.

It works, thank you