AI MUTES AFTER TOOL CALLS *HELP*
# support
r
I did another post but I will put some of my call ids in here: 16a13e08-2894-462f-8fb9-c4da9f6a914e 24bd6e59-468d-425d-aa88-d91e793248a6 0f7770c4-f861-426e-951c-1142327542df
v
Thanks for sharing your call IDs. To help diagnose why the AI mutes after tool calls, could you clarify: What specific tool or function is being called right before the AI mutes, and what behavior do you expect versus what actually happens? This will help narrow down if the issue is related to configuration, tool integration, or something else. Source: - [Vapi Support Bot troubleshooting discussion (Discord)](https://discord.com/channels/1211482211119796234/1370485222214336564)
Try unmuting the assistant programmatically after your tool call. If you're using the Vapi Web SDK, you can use the following code to ensure the assistant is unmuted:
Copy code
js
vapi.setMuted(false);
Place this after your tool call to see if it resolves the muting issue. If the problem persists, check your assistant and tool configuration for any missing or incorrect IDs or TTS provider settings. Sources: - [Vapi Web SDK Documentation](https://docs.vapi.ai/sdk/web) - [Vapi Support Bot Discussion](https://discord.com/channels/1211482211119796234/1370485222214336564)
r
custom tool into n8n
a
Same issue here: Adding to this as well -> see Call ID yesterday, where Tool calls worked fine without having any start or else message in the tool call: 24369a89-c0fb-4980-b211-bcdc77a26396 and all tool / api calls just ran through smoothly. And here example: Call ID from TODAY where it does not work, even with a message configured, as long as the user stays silent, the call will just end 5bf0f177-1072-457c-a0cf-4ead43662b73
n
same problem, without any changes on my prompt
ill try inna sec
n
@User I think it's a bug in the system's logic, because in addition to remaining muted after executing a function, it has other types of errors, such as sometimes not hanging up the call, executing functions in different orders, things that didn't happen to me before, and I haven't changed any settings.
c
We are experiencing the same issue from this morning
r
Make a post @Chris more people that bring attention to it the better
c
Just preparing now with callids
Posted @Ronan
y
Having the same issue after the recent Vapi update. Assistant behavior has become unreliable. Assistant does not register that tool call had executed and just stays silent until the user says something.
r
Yea waiting for vapi to fix especially because I have calls with clients tomorrow 🤣
a
Same problem here
g
Same problem
we can't build product on this instability
crazy changes in a day
c
Seeing the same issue here - the assistant doesn't say anything after getting a response
g
Have u fixed with the weekly option?
Someone Is still getting error?
t
I am unable to switch to weekly @giodea
a
I've switched to weekly and the vapi frontend deleted my webhook setting... my customers are fuming with missed call reports. Guys come on!
t
I was hesitant because of these things @Antonio Leet. I am just doing testing on it currently. Let Shubham Bajaj know.
a
Switching worked just fine for us. No missed anything, sorry for you guys.
r
seems like its still happening
c
Nope, it is fixed.
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