VAPI GETTING YEARS WONG
# supportr
Ronan
09/04/2025, 10:39 AMvapis booking for 2023. 2024 etc even when it had my time rules , i think they are right!?!?!
[Time Rules]
Current time is Current time is {{"now" | date: “%b, %d, %Y, %I:%M %p", "Australia/Brisbane"}}. When passing the user’s selected appointment time to the vetBook tool, convert it to ISO 8601 format (e.g., 2025-09-05T10:00:00+10:00) silently without mentioning the conversion.
v
Vapi Support Bot
09/04/2025, 10:40 AMThank you for your message. To help diagnose why Vapi is booking appointments for years like 2023 and 2024 despite your time rules, could you please clarify:
Are your time rules intended to restrict bookings to only future dates (e.g., after the current date), or do you have specific allowed years configured?
This will help me provide more targeted guidance.
Sources:
- [Voice formatting plan](https://docs.vapi.ai/assistants/voice-formatting-plan)
- [Outbound Sales Example](https://docs.vapi.ai/examples/outbound-sales)
Vapi Support Bot
09/04/2025, 10:40 AMThank you for sharing the issue. To help diagnose the problem with Vapi booking the wrong years (e.g., 2023, 2024), could you please provide an example of the exact date/time input you are passing to the vetBook tool and what result you are seeing? This will help identify if there is a formatting or time zone issue.
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Ronan
09/04/2025, 10:40 AMi have not made a rule do not book in past yet .
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Hannibal
09/04/2025, 7:12 PMI am experiencing the exact same problem, this is very frustrating
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Ronan
09/04/2025, 11:59 PMmake sure you tell the prompt dont book in past @Hannibal
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