i have all of the appropriate tools set up, my caller doesn't seem, to be able to read it, just says my client is always unavailable. the Id matches, i tell my prompt to activate tools, i honestly have no idea what im doing thats incorrect/

Thanks for sharing your setup. To help pinpoint the issue, could you confirm which specific GoHighLevel tool (e.g., Check Availability or Create Event) is returning the "client is always unavailable" message, and if you see any error details or logs when this happens? Source: - [GoHighLevel Tools Documentation](https://docs.vapi.ai/tools/go-high-level)

i dont know, tha ai caller always says there no availability.

Hi dfuna, To address your connection issues, we can start by examining the call logs for any error codes that indicate why a call might have ended. Here’s a quick guideline to help diagnose and troubleshoot the problem: 1. **Check Call Logs**: - Access your call logs to identify the

endedReason

code. This code will give insight into why the call was disconnected. You can find these logs in the call details under the "Ended Reason" section. 2. **Common Ended Reasons**: - If the reason is related to assistant or connectivity issues, you might see codes like

assistant-error

,

customer-ended-call

,

customer-did-not-answer

, or

twilio-failed-to-connect-call

. 3. **Debugging Steps**: - **Assistant-related issues**: Ensure your assistant configurations are correct. - **Connectivity issues**: Verify network connections and ensure no firewall is blocking the service. - **Provider issues**: If using a telephony service like Twilio or Vonage, check their logs for any reported issues. For more detailed troubleshooting, you can refer to the [Call Ended Reasons documentation](https://docs.vapi.ai/calls/call-ended-reason) or [Debug Call Forwarding Drops](https://docs.vapi.ai/phone-calling/transfer-calls/debug-forwarding-drops) to guide you through resolving specific errors or call drops. Let me know if there are any specific

endedReason

codes showing up, and I can provide further assistance.