My affiliate commission for August is overdue and has not been paid. Please arrange the payment as soon as possible. My affiliate email: glassburnwinston9448@gmail.com Thank you for your prompt attention.

thanks for reaching out; checking with the team

Hey Thanh, can you share the org_id? You can find it [here](https://dashboard.vapi.ai/org/settings). This will help me get more details about it.

Hi My September affiliate commission payment is currently overdue. Please arrange payment as soon as possible. My affiliate account is: glassburnwinston9448@gmail.com Thank you @goosewin

Shouldn’t happen. Bumped my team and passed along your email!

Hey there, just wanted to let you know that your affiliate payments are on a net30 basis. For your September payout, you will have to wait until mid-October for the payment to start processing.

Got it, thanks for clarifying!

Hey, I'm closing this ticket now. Let me know if you need anything else.

Hi There In the affiliate dashboard, it shows that my October commission has been marked as paid. However, I’ve checked my PayPal account and haven’t received any payment. My PayPal account is fully active and should receive funds immediately once the transaction is completed from your side. Could you please help me check this issue? My affiliate account: glassburnwinston9448@gmail.com My PayPal email: conghoangc7g9u@gmail.com Thank you very much for your time and support. @goosewin

Hey @ELika, thanks for reaching out! I see a payout from October 15 as paid - could you confirm if this is the payout you didn't receive?

I’m waiting for your response. @goosewin

@ELika Passed this information along to Tolt support!

Thanks for the update!

Hey, I'm closing this ticket now. Let me know if you need anything else.