Hello, just a few questions, we're currently creating an outbound agent from Vapi our users dont seem to be able to hear the agent sometimes. data will not generate or populate with the AI from a google sheets connection tool (shoots info from vapi's call, to google sheets) how to use the information in an outbound campaign spreadsheet as content for agent? does this go into the prompt? so far, no luck We also get voicemails and customers didnt answer, how do we know if our number was filterd out by spam or not? It be a great help if anyone can answer these to help finalize our agent

Thank you for sharing the details. To help you best, could you clarify **which issue is your top priority right now**: 1. Users not hearing the agent, 2. Google Sheets data not populating, 3. Using spreadsheet content in prompts, or 4. Detecting if your number is filtered as spam? Let me know which one you'd like to troubleshoot first! Sources: - [Vapi Support Bot (Discord)](https://discord.com/channels/1211482211119796234/1370485222214336564) - [Google Sheets Integration Documentation](https://docs.vapi.ai/tools/google-sheets)

all of them

Hello, Thanks for reaching out to us. We are sorry for the inconvenience. Can you give more details about your concern? Your Org ID, email address and other details that will help us pinpoint your account and to look further into it? We will investigate further and we appreciate your kind understanding and patience.

mark@redocs.com is the email for the organization and the questions mentioned previously are all a concern

Thank you for providing this information. We’ll be looking into it further to better understand the situation and determine the next steps. Our team will update you as soon as we have more details, and we truly appreciate your patience and cooperation in the meantime.