Hi julian,
To address issues with your outbound campaigns not running, here are a few steps you can follow to ensure everything is set up correctly:
1. **Campaign Configuration**:
- Make sure the campaign name and type are properly set.
2. **Phone Number Selection**:
- Confirm that the outbound phone numbers are selected and formatted in E.164 format. Using Twilio is recommended.
3. **Recipient Management**:
- Upload your recipient list via a CSV file. Ensure the file is UTF-8 encoded, avoid blank rows, and verify that column names match the variables used in your assistant.
4. **Assistant Selection**:
- Check that an existing assistant is selected to handle the calls.
5. **Review & Execute**:
- Review the entire campaign setup and initiate or schedule the calls.
For more detailed guidance, refer to the [Outbound Campaigns Overview](
https://docs.vapi.ai/outbound-campaigns/overview).
Let me know if you need further assistance.