Transfer Twilio phone number ownership
# supportn
Nomadiction
09/12/2025, 6:35 PMWe would like to use the same phone numbers to send some text messages unrelated to the voice agent.
It seems like this is not possible while the number is under Vapi's Twilio account.
Is it possible to request the transfer of ownership to our own Twilio account? This way we can keep the number running in the agent and set up a 10DLC campaign for texting.
c
Chiranjeet Mishra
09/16/2025, 6:23 PMHi, no we cannot do the ownership transfers.
n
Nomadiction
09/17/2025, 6:07 PMIs there a technical reason not to?
Nomadiction
09/17/2025, 6:07 PMTwilio has this documented, so it should be straightforward
Nomadiction
09/17/2025, 6:07 PMm
Max
09/17/2025, 6:44 PMYea would love to port numbers over, we would just need a digital pin
c
Chiranjeet Mishra
09/18/2025, 4:17 PMHi, its our company policy.