Missing success evaluations
# support
d
I have ran a outbound campaign today and there is no success evaluations on any of my calls, i really need these. My account is under davidlmorgan85@gmail.com
v
To ensure success evaluations are generated for your calls, check that your assistant's
analysisPlan
includes a non-empty
successEvaluationPrompt
. For example:
Copy code
json
{
  "successEvaluationPrompt": "Custom success evaluation prompt text"
}
If this field is empty or missing, success evaluations will not be created. Update your assistant configuration and re-run your campaign to generate these results. [See more in the documentation.](https://docs.vapi.ai/assistants/call-analysis#success-evaluation-prompt) Source: - [Call analysis documentation](https://docs.vapi.ai/assistants/call-analysis)
d
im using your UI campaign building to run the outbound campaign, not using APIs
c
Hey, Could you provide the call ID where you experienced this issue? We want to review the logs to identify the cause. Also, please share: - The exact timestamp of when this happened - The response you expected to get - The response you actually received This information will help us figure out what went wrong.
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