Hi Everyone, I'm facing two scenario in vapi. 1.Email id getting issue in vapi during a call 2.Facing issue in vapi call "busy" scenario 1. For some email IDs, the AI captures the address correctly on the first attempt. However, for others, it does not capture the email ID accurately. In addition, when pronouncing each character back to the user, the AI is still not pronouncing them correctly. I am not sure whether this is a transcription (speech-to-text) problem or a voice (text-to-speech) problem. If anyone has resolved the issue of capturing email IDs correctly during phone calls, I would greatly appreciate your guidance. 2. I checked the busy scenario. In Twilio, it is stored as “No Answer,” and in Vapi, it shows “customer_did_not_answer” instead of “customer_busy” when the customer is busy. If anyone knows about this concept or has resolved this issue, please help me.