I’d like to include the caller ID in the assistant’s prompt — for example, having the assistant mention the caller’s number during the conversation. However, I haven’t been able to achieve this. How can it be done?

To include the caller's phone number in your assistant's prompt, use the dynamic variable

{{customer.number}}

in your prompt or message text. For example:

json
{
  "firstMessage": "Hello! Your caller ID is {{customer.number}}. How can I help you today?"
}

This will automatically insert the caller's number during the conversation. Make sure to use double curly braces as shown above for the variable to work properly. Reference: [Vapi Dynamic Variables Documentation](https://docs.vapi.ai/assistants/dynamic-variables#prepare-your-request) Source: - [Vapi Dynamic Variables Documentation](https://docs.vapi.ai/assistants/dynamic-variables#prepare-your-request)

Hey! To help track down this issue, could you share: \- The call ID \- When exactly this happened (the timestamp) \- What response you expected to get \- What response you actually got instead This would really help us figure out what went wrong!