Veriff Verification not Completing
# support
k
Hi, am stuck on the Veriff completion page, tried twice but still the same. Please sort it out, can't access my account and it's affecting customer service tickets. Account email: cto@pratuproperty.com https://cdn.discordapp.com/attachments/1419685533260447745/1419685533650780190/Screenshot_2025-09-22_at_9.50.47_PM.png?ex=68d2a8af&is=68d1572f&hm=ff2f030cfcb62ba5416c04b73c037deb64530793298a9053e5f14ad02c3cc2a7&
v
Action Required: Please email support@vapi.ai with your account email (
cto@pratuproperty.com
), a description of the Veriff verification issue, and a screenshot of the stuck page. This will help the support team investigate and resolve your access problem as quickly as possible. Tip: Include your organization ID if you have it for faster assistance. Sources: - [Vapi Support Documentation](https://docs.vapi.ai/support) - [Vapi Issue Reporting Guide](https://docs.vapi.ai/issue-reporting)
c
Hi, you can login now.
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